2-way Messaging

Send and receive messages between despatchers and remote worker

Have the ability to notify a driver of a traffic issue in his area, or request all drivers to return to base.

Ad-hoc messages can be easily generated by despatchers to deal with queries and exceptions, and sent to individuals or groups of drivers directly from the booking system. Additionally they can be generated as required by the driver and sent to the booking system. To save typing time, frequently used pre-defined ‘canned’ messages can be configured on the driver’s MDT.